Dolly’s Finest
Privacy Policy
Last Updated: October 14, 2026
At Dolly’s Finest, we value our customers and respect their privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you place an order, book a service, or contact us. By doing business with Dolly’s Finest, you acknowledge the practices described in this policy.
1. Information We Collect
When you place an order or book a service with Dolly’s Finest, we may collect information such as:
Your name and contact information, including your phone number and email address.
Your delivery address and any special delivery instructions.
Order details, including product selections, customization requests, event dates, and delivery preferences.
Payment and transaction information needed to process your purchase.
Any additional information you choose to share with us, such as food allergies, dietary restrictions, floral preferences, or event details.
We only request information that is reasonably necessary to manage orders, provide our services, communicate with customers, and operate our business.
2. How We Use Your Information
Dolly’s Finest may use your information to:
Process and fulfill bakery and floral orders.
Arrange deliveries and communicate about delivery times.
Manage payments, invoices, and order confirmations.
Respond to questions, concerns, and customer service requests.
Coordinate custom orders, floral bar bookings, and special events.
Improve our products, services, and overall customer experience.
Send business updates or promotional messages when appropriate and permitted by law.
Meet legal, tax, accounting, and other applicable business requirements.
We do not use customer information for purposes unrelated to our business without an appropriate reason or permission when required.
3. Payment Information
Payments may be processed through third-party payment providers. Dolly’s Finest may receive transaction details, such as payment confirmation, the amount paid, and relevant billing information.
Your full payment card details are generally handled by the payment provider rather than stored directly by Dolly’s Finest. Payment information is subject to the privacy and security practices of the provider used to complete your transaction.
4. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties.
We may share limited information when necessary with:
Payment processors that handle transactions.
Delivery providers or authorized individuals involved in fulfilling your order.
Service providers who help us manage business operations.
Government agencies or other parties when disclosure is required by law or necessary to protect our legal rights.
We only share information as reasonably necessary for the relevant purpose.
5. Delivery Information
Because Dolly’s Finest is a delivery-only business, we need accurate delivery information to fulfill your order.
Your name, address, phone number, and delivery instructions may be shared with the person responsible for delivering your order when necessary. This information should only be used to complete the delivery and communicate about your order.
Please make sure your delivery information is accurate when placing an order.
6. Cookies and Website Information
If you visit our website or use an online ordering platform, certain information may be collected automatically. This may include your device type, browser information, pages visited, and general website activity.
Cookies and similar technologies may be used to support website functionality, remember preferences, understand website traffic, or improve the online shopping experience. The information collected will depend on the website and services being used.
You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Customer Photos and Social Media
We may photograph our baked goods, floral arrangements, and completed orders to showcase our work.
We will obtain appropriate permission before using identifiable customer photographs, private event photos, or personal information for promotional purposes. We will not intentionally publish private customer details, such as delivery addresses or phone numbers, as part of our marketing.
If you contact us through social media, the information you share may also be subject to the privacy policies of that platform.
8. Protecting Your Information
Dolly’s Finest takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic storage or online communication is completely secure. While we make reasonable efforts to safeguard your information, we cannot guarantee absolute security.
9. How Long We Keep Information
We retain customer information only for as long as reasonably necessary to fulfill orders, maintain business records, respond to customer concerns, meet legal and tax obligations, and resolve disputes.
The length of time information is retained depends on the type of information and the reason it was collected.
10. Your Privacy Choices
You may contact Dolly’s Finest to request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable law and any recordkeeping requirements.
You may also request to stop receiving promotional communications from us. Transactional messages related to existing orders or bookings may still be necessary.
Depending on where you live, you may have additional privacy rights under applicable law.
11. Third-Party Services
Dolly’s Finest may use third-party websites, social media platforms, payment providers, and online ordering services to support our business.
We are not responsible for the privacy practices of independent third-party services. We encourage customers to review their privacy policies before sharing personal information through those services.
12. Children's Privacy
Dolly’s Finest does not knowingly collect personal information directly from children under 13 through services intended for general customers. If we learn that we have collected such information without the required consent, we will take appropriate steps to address it.
13. Changes to This Privacy Policy
We may update this Privacy Policy as our business grows or our practices change. Any updates will be posted through our website or communicated through an appropriate business channel.
The updated policy will include a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Business Name: Dolly’s Finest
Email: mar.webber@yahoo.com
Social Media: dollysfinest - on Facebook, Instagram, & TikTok
Thank you for trusting Dolly’s Finest with your orders and special occasions. We appreciate your support and are committed to treating your information with care and respect.